Our Client-Focused Process

We implement these core principles as part of our overall construction process to successfully bring your vision to life:

• Understanding your goals and challenges

• Translating them into actionable plans

• Communicating clearly and honestly

• Delivering a project built just for you with our signature Maple Builds touch

1. Reach Out

Fill out our contact form or call us to share the project you have in mind.

2. Discovery Call

We'll schedule a 10–20 minute phone call to understand your goals and determine if we're a match. We'll ask more detailed questions about your project and discuss the problems you want to solve.

3. On-Site Consultation

During the on-site consultation, we'll continue the conversation from the Discovery Call by exploring your existing space and identifying keys needs. We'll then take some time to capture the current space and take measurements to help prepare your Ballpark Estimate.

4. Ballpark Estimate Review

Based on the consultation and any design ideas you provide, we’ll send a preliminary estimate to give you a sense of budget. We’ll review it together on a video call, then discuss next steps so we can get started on designing your new space!

5. PDA & Retainer

To kickoff design, we’ll enter into a Project Development Services Agreement (PDA) and collect a retainer. This lets us build a plan that’s tailored, feasible, and within budget.

6. Schematic Design

During Schematic Design, we'll focus on space & layout planning. We’ll create a layout that addresses your priorities. Want to open up the space? This is when we do Exploratory Demo to check feasibility and refine your construction budget.

7. Design Development

During Design Development we’ll help you choose materials, colors, fixtures, and finishes. Your selections will be used to generate detailed 3D renderings so you can visualize the space.

8. Final Design & Construction Agreement

With layout and selections locked in, we’ll start negotiating with vendors and evaluating scope with trade partners. Then we’ll present a fixed-price Construction Agreement that outlines every detail of your build.

9. We Get To Work

Your Project Manager will update you weekly on progress and upcoming steps. Communication during the build includes daily logs, weekly snapshots, and regular meetings. We use dust barriers, floor protection, and air scrubbers where needed to keep your home clean, safe, and livable throughout construction.

10. Texas 3-Step - Step 1: Internal Walkthroughs

Our team will conduct multiple internal quality control walkthroughs throughout construction to ensure the project is progressing as per the construction plans and our workmanship standards—before we walk the project with you.

11. Professional Cleaning

At the end of the build phase, we'll bring in professional cleaners so you can immediately enjoy your refreshed space.

12. Texas 3-Step - Step 2: Initial Walkthrough

Your Project Manager will walk the home with you, identifying any touch-ups or tweaks needed to reach perfection.

13. Texas 3-Step - Step 3: Final Walkthrough

Our team will confirm that every item from the punch list has been completed and that your project fully meets your expectations before handoff.

15. Warranty

We offer a 2-year warranty for added peace of mind. If any issues arise, message us in your client portal or call us, and we'll address them promptly. We'll periodically check in during the warranty period to make sure everything continues to meet your expectations.